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MacRoberts
About Us
Independent Accreditations

Independent Accreditations

MacRoberts is proud to hold four International Standards Organisation (ISO) certifications:

ISO 9001 – Quality Management
ISO 14001 – Environmental Management
ISO 27001 – Information Security
ISO: 22301 – Business Continuity

The firm considers these standards to be critical to its ongoing business operations.

MacRoberts has been assessed for compliance with the above ISO standards by the British Standards Institute (BSI).

BSI is an official partner of ISO, whose aim is to "share knowledge, innovation and best practice to help people and organisations to make excellence a habit".

Further information on BSI's assessment processes can be found here.
The Quality ISO 9001:2015 certification was achieved in early 2020. ISO 9001 is the most widely recognised quality management system standard in the world and revolves around the principles of:
- customer focus
- leadership
- the involvement of people
- adopting a process approach
- ensuring a systematic approach to management
- continual improvement
- adopting a factual approach to decision making
- developing mutually beneficial supplier relationships
ISO 9001's focus is also to enhance client satisfaction by meeting client needs whilst fulfilling applicable regulatory requirements. The Quality standard also helps to enforce a management position of driving continual improvement of processes.
As concern grows regarding the environment, organisations of all types and sizes are increasingly turning their attention to how their activities, products and services are impacting on the world around us. The ISO 14001 standard is an internationally accepted standard that sets out how an effective environmental management system can be put in place. The standard is designed to address the delicate balance between reducing an organisation's environmental impact while maintaining profitability.

In early 2020, the firm achieved ISO 14001:2015 certification. MacRoberts is proud of this achievement as this standard highlights our commitment to environmental awareness.
Information Security standard ISO 27001:2013 certification was successfully achieved in 2017 and is an internationally recognised security gold standard. This standard helps businesses identify risks to information and put in place appropriate security measures, so that these risks can be managed or reduced.
Business continuity is a critical element of the Business Management System at MacRoberts and we achieved full accreditation with the ISO 22301:2012 Business Continuity certification in 2020.

The firm recognises the need to be prepared for adverse situations should they arise, including severe weather events, technology failures and loss of access to our office premises. MacRoberts is committed to ensuring that its business operations are resilient and that we can always meet the deadlines and expectations of our clients, regardless of the operational challenges we might face in the future.
MacRoberts is also certified against Cyber Essentials and compliant with PCI DSS.

Cyber Essentials is a UK Government entry level information security standard. PCI DDS is an international payment card industry security standard.

In late 2019, the firm gained Cyber Essentials Plus certification.
If you have any questions or would like further information on the ISO standards the firm has achieved, please feel free to contact our Risk Manager, Philip McCrossan.

philip.mccrossan@macroberts.com

0141 303 1336

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