There can be many reasons for poor performance – ranging from ineffective management to genuine lack of capability. It is important that managers deal with performance issues as soon as they arise.
It is also crucial that managers are able to identify the early signs of employee stress and so deal with their cause in the interests of the welfare of the employee and of the organisation itself.
MacRoberts offers training for managers in dealing with a whole range of performance issues within both an informal and a formal context. The performance training can include the provision of tools and techniques to effectively communicate, motivate and influence employees so preventing performance issues arising.
It also provides training on the procedural requirements of the formal performance process, to include mock investigatory and disciplinary hearings, as well as mock Employment Tribunals. The training includes role play and consideration of case studies which are designed to be relevant to your organisation.